SHIPPING AND RETURN
Orders are dispatched from our factory based in Le Creusot, and are usually shipped within 24 hours ( working days ). Add 2 extra days for personalised products.
An email will be sent once your order has been dispatched.
You will receive the tracking number of your order to follow the delivery details.
SHIPPING TO EU
FREE SHIPPING TO EU ABOVE 90€.
Home shipping via Delivengo Easy International in 2/5 days : 9,20€ TTC
SHIPPING TO THE REST OF THE WORLD AND DOM TOM
FREE SHIPPING TO THE REST OF THE WORLD ABOVE 90€.
Home shipping via Delivengo Easy International in 5/8 days : 13,50€
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Nin-Nin does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by Nin-Nin, please contact your local customs office to find out more information if you are unsure of the charges.
We accept exchanges on all our pieces within 15-days from the date you received your order.
Connect to your customer account, click on your order reference. Explain why you want to return the product.
Products must not have been worn, washed or altered in any way.
The shipping cost incurred for returning products to Nin-Nin for exchange are not covered nor reimbursed by us.
Send the item to the adress below :
CMJN DISTRIBUTION / NIN-NIN
31 Rue Marceau
71200 Le Creusot
Nin-Nin cannot be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.
PERSONALISED AND EMBROIDERED PRODUCTS :
WE DO NOT ACCEPT EXCHANGES ON PERSONALISED AND EMBROIDERED PRODUCTS.